FAQ

Frequently asked questions


Who is this toolkit for?

Owners and managers of beach clubs, beach bars and restaurants that regularly onboard new bar staff and want to spend less time on it.

Can I use it for multiple employees?

Yes. Buy once and use it unlimited within your own organisation. Resale or sharing outside your venue is not permitted.

What format do I get?

An instant download: PDFs for the handbook, checklists and forms, plus an importable Notion template. Available immediately after payment.

Do I get an invoice?

Yes, you automatically receive a valid VAT invoice by email.

Can I get a refund?

No. After payment you get instant access to the entire system (all downloads), just like a digital game you can play right away. Because delivery starts immediately, you waive the right of withdrawal at purchase and refunds aren't possible. Not sure yet? Try the free 5-day mini-course first.

Is the content current and relevant to my country?

The handbook's legal module is generalised to international best practice with a 2026 country quick-reference. Always confirm your local rules.

What's the difference between the two editions?

The full edition is for you as owner/manager (boxes, evaluations, compliance check). The employee edition is a clean reading version you hand to new staff.

Do I need technical skills?

No. You download the files and print or share them. The Notion template imports in 5 minutes with the included instructions.

Can I adapt it to my venue?

Yes. The checklists and house rules have fill-in fields, and you add your own menu, cocktails and house rules.

Multiple locations or a group?

Get in touch for a team or multi-location deal.